UniMovers / Moving Blog / Moving Help Through Uhaul | What to Look Out For

Moving Help Through Uhaul | What to Look Out For

All about Moving Help

MovingHelp is a really cool program owned by Uhaul that connects consumers to movers. MovingHelp allows small local moving companies to easily get jobs without any advertising expenses. Typically customers find Moving help by first renting their truck on Uhaul. Customers will get asked if they need equipment and if they’ll need movers. If they need movers, Uhaul will take the customer to Movinghelp.com and let them pick from local moving helpers. I’m going to walk you through the 4 things to consider before Moving Help from MovingHelp.

1. Scheduling

There just isn’t a good way for moving companies to sync their schedule with Moving Help’s platform. So if you’re requesting within a week, or a few days, chances are your movers won’t be available (Although the platform will say they are). PLEASE PLEASE PLEASE, for your sake and the moving companies sake, when you book on MovingHelp, call your movers to confirm!

2. You get what you pay for

While you can find a lot of great companies on Uhaul’s Moving Help platform, you can also find a lot of inexperienced ones as well. If you and your cousin want to start making some extra money on the side, you can easily get on MovingHelp. All you need is a bank account.
I don’t have a problem with you and your cousin trying to make some extra money on the side—in fact, I respect it—but, there is a science to moving. It doesn’t just take muscle, it takes brains, experience, and spatial relations. You can’t just hire anyone off the street, or the kid next-door to move your belongings. Leave it to the professionals if you want it done right.

3. Insurance

Moving companies that are labor-only are not required to carry insurance, and most moving helpers on MovingHelp are labor-only. If your moving help scratches some paint off the wall, or ding a wall, that’s not such a big deal. However, if your movers tear up your hardwood floors, break your door, or leave a hole in your wall, I imagine you’re not going to be too happy, and neither will your wallet. Some movers on MovingHelp carry general liability insurance to cover damages like these, most don’t. It’s worth looking into their insurance prior to booking your move.
Even though your moving help might not have insurance, you’re not at a total loss if your movers break something. By law, your movers have to provide basic valuation coverage ($.60/pound) for items broken or damaged, which is fine if they break your weight set, but if your helpers drop your 10-pound flat screen tv, $6.00 isn’t going to go too far. Unfortunately, this isn’t just a limitation of MovingHelp, most moving companies don’t provide full-valuation coverage. Scratch that, I don’t know a single company that provides it. Moving companies also aren’t insurance brokers, so you can’t just buy insurance for your move directly from them. If you’re wanting full-valuation coverage, I recommend getting a policy with Movinginsurance.com. They offer full value coverage for purchase from MovingInsurance.com. Rates start at $12 per $1,000 in coverage.

EDIT: MovingHelp now offers insurance in various states called Safeload. Moving Help Service Provider(s) are still not required to be insured, but you can purchase Safeload for additional coverage.

4. Cost

You can find some pretty affordable moving help on Uhaul’s platform, but you get what you pay for. Most professional moving companies charge between $40 and $60/hr/mover for labor. That being said, MovingHelp is also a very competitive marketplace that gives moving companies an opportunity to advertise their services without expenses, so their prices are worth checking out. However, you can expect to pay an additional 15% to cover MovingHelp’s cut.  If you’re looking to save some money, we recommend hiring your moving company directly. Chances are you’ll get better customer service and pricing!

Final Thoughts

In my opinion, MovingHelp is a great platform that gives the little guy a chance against competitors, but it has its own obstacles to overcome. MovingHelp works really well… when it works. Ultimately you can avoid most of these problems by hiring a professional moving company directly. Honestly, the best way I’ve found for hiring local services is just by Googling “movers near me,” or looking on Google Maps. Have you hired movers from MovingHelp, or are you a moving company that has used their platform? Let me know about your experience in the comments below!

7 thoughts on “Moving Help Through Uhaul | What to Look Out For”

  1. Movinghelp is great you get the same professionals without the Big Company name and gouging as an issue. They don’t charge for every little thing..

  2. Hello, and to whomever you are,
    Ok, I am a mover and very good one at that. Over fifteen years of experience so with that said the only true comment you made is that it is not an easy job and it takes years of every day moving to even call yourself a mover. So let me ask you. Are you a mover?? If so great, but maybe just as an individual that’s very tech-savvy, cause I am not remember I’m a mover.

    Look folks and possible future customers moving help website is a good site and all u need to do is take your time read the reviews and make a wise decision and your moving experience will be fine. Thank you for your time

    1. Hi Russell, I have 4 years of experience in the industry. Reviews are a good place to start, but the other points laid out in this post are important things to consider.

  3. I started a moving helper company had one job and was told for no reason that they deactivated my account. You have to be careful because the one job we got I had one of the people I knew collected the money by taking it in cash. That is a big no no and when I told this to moving helper they didn’t care and did nothing about it.

    1. Unfortunately, when you sign up, you agree that they can kick you off the platform at any time for any reason, and they do not have to tell you why. Really sad for moving companies who use their platform as their primary source of income.

  4. Actually, you have a lot of misleading information in this article. I know because we have been working with Moving helper for 10 years. It use to be Emove. They have become stricter letting people “advertise” their small moving business on their site. You must have a car, license, insurance and a clean background before you are able to list or make your small moving business in their site. They don’t just approve anyone to be on there. Also, there are a lot of professionals on Moving helper. Read a lot of reviews before choosing moving helpers. Lastly, Moving helper started offering insurance to protect the movers and the customers if damages were to occur. This service is called Safeload. It is an option that customers can choose to have when booking their helpers.

    1. Hi Jeanine! Thanks for your comment. Glad to hear it sounds like they are making things stricter, however a background check, license, car, and a clean background check does not confirm that someone has moving experience. I am also confused on what kind of insurance movers need to have, because when I look at the Movinghelp website it says that movers are not required to have insurance. Could you clarify?
      Glad MovingHelper is offering insurance (Safeload), however, Safeload is not offered in every state. MovingInsurance.com is, which is why we recommend it. In addition, Safeload has to be purchased and (my understanding is that it) only safeguards you from damage occurring due to a collision.

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