Moving to a new property requires you to make lots of decisions in a short time period. From choosing the best supplies to deciding on the ideal moving date, the list of to-dos can quickly become overwhelming. However, the most vital relocation decision is also the most difficult: choosing the best moving company.
After all, your move shouldn’t be entrusted to just anybody. Ensure the experts you hire to manage your move will provide your possessions with the finest care possible and give you the most value overall for the money you pay them by asking moving companies hard questions upfront.
It might be challenging to go through the many options available and come to the best decision. Regardless, it can be useful to know what questions to ask movers and what kind of replies to anticipate while searching for the best moving company.
To find a company that aligns with your specific needs, here are seven questions to ask moving companies before hiring them for your moving day along with other valuable information.
Table of Contents
1. When Was the Company Established?
Knowing when a moving company was founded gives you insight into its experience and stability. Ask the question, “When was your company established?”
A long-standing company frequently indicates reliability. Established movers typically have a track record of success, refined skill, and a deeper understanding of the logistics involved with a successful transfer. Renters may also seek advice from property managers, who can offer recommendations and facilitate a seamless move-out.
Asking when the company was established allows you to gauge their experience and ensures you’re entrusting your move to a professional with a solid reputation.
You may also want to request references to assist you in determining whether you should stick with a more established company or trust a new moving company. However, you should be aware that not all companies can give out customer information for a reference. In this case, checking out companies’ reviews is a good alternative.
2. Is the Moving Company Licensed?
“Are you a licensed moving company?” is one of the important questions to ask moving companies to ensure a successful move. This is a crucial question to confirm the movers’ credibility and expertise. A licensed business follows industry norms, signifying dependability and adherence to laws. Also, it gives you peace of mind that your possessions are in good care.
Additionally, licensing frequently entails adequate training for the moving crew, improving the general standard of service. When moving between states, all professional moving companies providing transportation must be licensed by the US Department of Transportation. You can simply find their USDOT number (license number) and whether they have a complaint history online.
Verifying their licensure helps you minimize the possibility of problems on the day of your moving by laying the groundwork for a safe and effective transfer. You should always prioritize this question to protect your belongings and ensure a trustworthy moving experience.
3. How Experienced is the Company?
It makes sense that you would inquire about the moving crew because experience is crucial in all fields. Your possessions are valuable to you and likely have an emotional attachment. You are entitled to know who will be in charge of these items. So, be bold and ask the moving company questions.
Find out how long the staff have been with the company. Seasoned employees are typically subjected to in-depth training and background checks.
A temporary worker might be less experienced and unfamiliar with your particular type of move. Seasoned employees, on the other hand, have most likely seen and done everything. Climbing multiple stories and steep stairs, dealing with no elevators, limited entrances or other confined spaces, and parking constraints are just a few examples. A successful move requires the use of competent and experienced packers and movers.
4. What Resources Are Available?
Do you have any antiques, large pieces, paintings, or even a piano? Make sure your chosen moving company is aware of any peculiar, large, or difficult pieces you will be moving so they can let you know if they have the necessary equipment to safely move all your items.
This is another reason you should only choose a qualified and professional moving company. They’ll know how to pack and move with the proper materials, as well as how to manage big items like televisions, pool tables, or hot tubs.
You want a moving company that can guarantee a large enough truck for all your belongings and adequate dollies and gear to move your belongings safely and quickly.
5. How Long Will the Move Take?
It’s critical to know how long the move will take so that you can plan accordingly. You may want someone to accompany you or require a sitter for your children or pets. It is possible that you will need to book parking spaces or an elevator if you are moving out of a multifamily building.
Having a timeline can help you plan for yourself and the movers, making everyone’s life easier. You should also ask if you will be charged for overtime.
6. Are There Any Hidden Costs?
It’s best to just put it out there and ask right away. Nobody likes sneaky and hidden fees, especially after a costly move.
Some movers may charge you extra for really heavy or bulky items. You can also discover an extra fee for stairs or elevators. If your movers have to park farther away, you could see a fee for moving items a long distance.
Will they charge you if you go over in your storage, and what is the cost for quick delivery? Are you paying the movers by the amount of hours they work? Will there be an overtime fee if the move goes longer than expected?
You should make an effort to ask these questions before signing any contracts.
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7. What’s the Company’s Cancellation Policy
Life happens, and plans must occasionally be changed. Perhaps you are no longer moving, or your moving date has changed. If this occurs, you must understand your moving company’s cancellation policy and whether or not you will be charged a cancellation fee.
Some companies will allow you to cancel your moving appointment for free if you do so within a certain timeframe. However, most will keep all or a portion of your deposit if you paid one.
Tenant’s Rights on Moving Day
Moving day is a massive transition for tenants, and recognizing your rights is critical for a seamless departure. First, confirm the notice period specified in your leasing agreement. Typically, a written notice is required a specific number of days before moving. Attend the final walkthrough with your landlord to address any potential issues and ensure a fair assessment of the property’s condition.
Familiarize yourself with security deposit requirements in your area to ensure a timely refund of your deposit. It’s also critical to understand your rights regarding repairs, as renters are frequently accountable for certain repairs.
Finally, document the property’s condition with photos or a checklist to avoid potential disagreements. Knowing your rights on moving day allows you to effectively navigate the process and defend your interests as a tenant.
Conclusion
Before choosing a mover, ask the proper questions. This is a strategic step towards a smooth and stress-free moving day. Inquiring about licensing, experience, and other important details ensures that you entrust your valuables to a professional and trustworthy moving company.
These questions will help you make an informed decision, protect your belongings, and set the stage for a smooth transition. Taking the time to ask these top seven questions demonstrates a proactive approach to your relocation, increasing the chances of a happy and well-organized moving experience.
Ashlyn is a homegrown Iowan (go Cyclones!). She graduated from Coe College in Cedar Rapids, Iowa in 2023 with a degree in Business Administration, Marketing, Public Relations, and Communications. Now, she serves as UniMovers' Community Outreach Manager. In her free time, she loves to try new restaurants, travel, watch baseball, and spend time with her dog!
To get in contact with her regarding blog partnerships at UniMovers please email blog@unimovers.com.
