Damage Claim

Please review our Liability Release to determine if your damage is covered.

File a damage claim

Tell us what happened and we'll get back to you within 1–2 business days. Fields marked * are required.

Customer information

Full name*

Please enter your name.

Email*

Please enter a valid email.

Phone*

Please enter a valid 10-digit phone number.

Move information

Booking / job reference

Move date*

Please enter your move date.

Damage information

Address where damage occurred*

Please choose your address from the dropdown.

Item(s) damaged*

Tell us what was damaged.

Date damage was first discovered*

Please enter when you first noticed the damage.

Preferred resolution

What happened?*

Please describe what happened.

Were the movers informed of the damage before they left?

Evidence

Photos of damage*

Tap to add photos A few shots per damaged item — up to 20

Please add at least one photo of the damage.

Supporting documents

Tap to add documents Optional — repair estimates, receipts, invoices (PDF or image)

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Acknowledgements

I understand claims are reviewed subject to the Booking Agreement, Liability Release, and applicable claim requirements.*

Please confirm to continue.